Refund Policy

This Refund Policy applies to PathSocial digital growth services and should be read with our Terms of Service.

1. Digital services

Orders are digital services. Processing may begin shortly after payment confirmation. Once delivery has started or completed, refunds are limited as described below.

2. When refunds may be considered

• We failed to start delivery within a reasonable time and cannot fulfill the order
• A clear non-delivery of the purchased service for which refill is not possible
• A duplicate charge caused by a technical error (after verification)

3. When refunds are generally not available

• Change of mind after payment
• Wrong username or link provided by the customer
• Account set to private, deleted, or restricted after ordering
• Normal drops after delivery, except where a package includes a stated refill period
• Platform actions (e.g. removal of engagement by Instagram/TikTok/YouTube)
• Partial delivery that still substantially matches the package, unless otherwise agreed

4. Refills

If your package includes a refill guarantee, contact us within the stated period with your Order ID. Refills are not a cash refund and apply only to eligible drops as defined for that package.

5. How to request

Email or contact us via the site Contact form with:

• Order ID
• Email used at checkout
• Reason and any screenshots

We aim to respond within a few business days. Approved refunds are returned through the original payment method when possible and may take several days to appear depending on the provider (e.g. PayPal/bank).

6. Chargebacks

Please contact us before opening a dispute with your payment provider so we can help resolve the issue. Friendly fraud or unjustified chargebacks may result in refusal of future service.

7. Contact

Support: Contact form on PathSocial.